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TeamScope Announces OutlookCRM 4.0

Calabasas, CA, February 10, 2006 - TeamScope Software, Inc., a leading provider of CRM and workflow solutions for Microsoft's Outlook and Exchange, today announced the release of OutlookCRM 4.0, the latest release of its flagship Customer Relationship Management system for Microsoft Outlook and Exchange. OutlookCRM provides increased productivity to the Outlook user, with the ability to see everything that is going on with one's customers without ever leaving Outlook -- with every customer e-mail, phone call, appointment, and task assignment available to everyone on the team all from within Outlook. OutlookCRM 4.0 adds new features and extends existing capabilities, providing even more productivity and efficiency to the user. New features in OutlookCRM 4.0 include:
Work the way you want with Automatic E-Mail Processing
OutlookCRM 4.0 fully integrates with Outlook’s e-mail features, so you do not have to change how you use Outlook! Now, when you send an e-mail, OutlookCRM automatically asks if you want to share the message with your team through the central OutlookCRM folders.
Share all of your team’s Sent Items in E-Mail History
A full and exact copy of each e-mail is stored in OutlookCRM’s new E-Mail History folder. This public folder functions like your own personal Sent Items folder, but shows all messages for your entire team, with each individually linked to its primary Contact and Company records.
See all activities at a glance
The View Activities feature has been improved so you can now instantly see all appointments, tasks, e-mails and phone journals for a contact or company with the single click of a toolbar button.
See all Linked Items at a glance
The new Linked Items tab on the OutlookCRM Contact and Company forms brings the power of your Outlook Views to each contact record. You can see all the e-mails, tasks, appointments, and phone calls for a Contact or Company directly from the form.
Outlook 2003 Cached Exchange Mode Support
Now you can have offline performance with online updates via Outlook’s Cached Exchange Mode and your OutlookCRM public folders. Using this new mode, OutlookCRM is currently supporting thousands of simultaneous distributed users – a truly scalable CRM solution!
Secure Workgroups
Used in conjunction with Exchange public folder security, this feature allows you to establish several independent workgroups so that unauthorized users in one group cannot see information in the others.
Optional TeamWork workflow integration
Create customer support, purchase orders and other workflow-enabled tasks directly from OutlookCRM. TeamWork tasks are automatically linked to the contact and company records and are accessible from the View Activities and Linked Items features.
About TeamScope Software, Inc.
TeamScope Software develops and markets CRM, business process automation and other collaboration software based on Outlook and Exchange Server technology from Microsoft Corp. (Nasdaq: MSFT). Unlike other solutions, TeamScope products require only the existing Outlook and Exchange infrastructure, utilizing the advanced data integration and communication capabilities of these strategic Microsoft platforms to provide unique solutions. TeamScope products are used across many different industries worldwide, in large and small enterprises, to accelerate business processes and dramatically enhance individual and group productivity. TeamScope solutions have benefited a wide range of companies including Needham & Company, The Kelsey Group, Pollution Risk Services, Honeywell, Syscan Corporation, and Prolexys Pharmaceuticals. For additional information about TeamScope and its line of software products, visit the company's website at http://www.teamscope.com/.
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