Calabasas, CA, February 10,
2006 - TeamScope Software, Inc., a leading provider
of CRM and workflow solutions for Microsoft's Outlook and
Exchange, today announced the release of OutlookCRM 4.0, the latest
release of its flagship Customer Relationship Management system for
Microsoft Outlook and Exchange. OutlookCRM provides increased
productivity to the Outlook user, with the ability to see
everything that is going on with one's customers without ever
leaving Outlook -- with every customer e-mail, phone call,
appointment, and task assignment available to everyone on the team
all from within Outlook. OutlookCRM 4.0 adds new features and
extends existing capabilities, providing even more productivity and
efficiency to the user. New features in OutlookCRM 4.0
include:
Work the way you want with Automatic
E-Mail Processing
OutlookCRM 4.0 fully integrates with
Outlooks e-mail features, so you do
not have to change how you use Outlook! Now, when you send an
e-mail, OutlookCRM automatically asks if you want to share the
message with your team through the central OutlookCRM
folders.
Share all of your
teams Sent Items in E-Mail
History
A full and exact copy of each e-mail is stored in
OutlookCRMs new E-Mail History
folder. This public folder functions like your own personal Sent
Items folder, but shows all messages for your entire team, with
each individually linked to its primary Contact and Company
records.
See all activities at a glance
The View Activities feature has been improved so you can
now instantly see all appointments, tasks, e-mails and phone
journals for a contact or company with the single click of a
toolbar button.
See all Linked Items at a glance
The new Linked Items tab on the OutlookCRM Contact and
Company forms brings the power of your Outlook Views to each
contact record. You can see all the e-mails, tasks, appointments,
and phone calls for a Contact or Company directly from the
form.
Outlook 2003 Cached Exchange Mode
Support
Now you can have offline performance with online updates
via Outlooks Cached Exchange Mode and
your OutlookCRM public folders. Using this new mode, OutlookCRM is
currently supporting thousands of simultaneous distributed users
a truly scalable CRM solution!
Secure Workgroups
Used in conjunction with Exchange public folder security,
this feature allows you to establish several independent workgroups
so that unauthorized users in one group cannot see information in
the others.
Optional TeamWork workflow
integration
Create customer support, purchase orders and other
workflow-enabled tasks directly from OutlookCRM. TeamWork tasks are
automatically linked to the contact and company records and are
accessible from the View Activities and Linked Items
features.
About TeamScope Software,
Inc.
TeamScope Software develops and markets CRM, business process
automation and other collaboration software based on Outlook and
Exchange Server technology from Microsoft Corp. (Nasdaq: MSFT).
Unlike other solutions, TeamScope products require only the
existing Outlook and Exchange infrastructure, utilizing the
advanced data integration and communication capabilities of these
strategic Microsoft platforms to provide unique solutions.
TeamScope products are used across many different industries
worldwide, in large and small enterprises, to accelerate business
processes and dramatically enhance individual and group
productivity. TeamScope solutions have benefited a wide range of
companies including Needham & Company, The Kelsey Group,
Pollution Risk Services, Honeywell, Syscan Corporation, and
Prolexys Pharmaceuticals. For additional information about
TeamScope and its line of software products, visit the company's
website at
http://www.teamscope.com/.