Calabasas, CA, December 3, 2007 - TeamScope Software, Inc., a leading provider of CRM and workflow solutions for Microsoft's Outlook and Exchange, today announced the release of TeamScope CRM 5.0, the latest release of its flagship Customer Relationship Management system for Microsoft Outlook and Exchange. TeamScope CRM provides increased productivity to the Outlook user, with the ability to see everything that is going on with one's customers without ever leaving Outlook -- making every customer e-mail, phone call, appointment, and task assignment available to everyone on the team entirely from within Outlook, which we call True Outlook Integration. TeamScope CRM 5.0 adds new features and extends existing capabilities, providing even more productivity and efficiency to the user, including:
Outlook 2007 Support
TeamScope CRM 5.0 fully integrates with Outlook 2007 and adds TeamScope CRM's convenient ribbon bar to make it even easier to work with TeamScope CRM when creating e-mail's, appointments, tasks and managing opportunities.
PDA and Personal Folder Synchronization
TeamScope CRM 5.0 supports bi-directional synchronize of information stored in TeamScope CRM with your personal Outlook folders allowing users to synchronize this personal information with PDAs and mobile devices that support Outlook synchronization. Changes that you make to your personal Outlook items, either directly from Outlook or via your PDA or compatible mobile device, are automatically synchronized with the TeamScope CRM data stored in Exchange Public Folders.
New Opportunity Manager
The new TeamScope CRM Opportunity Manager adds another dimension to Outlook, making it easy to organize e-mails, appointments, tasks, phone calls and documents by sales opportunity without ever leaving Outlook. By making full use of Outlook's custom form capability, users can extend the TeamScope CRM Opportunity Manager to track external and internal business processes by using the included sample forms for Customer Service Requests, Projects, Travel Authorizations, Vacation Requests and Document Reviews.
"With this release of TeamScope CRM we are fully compatible with the latest release of Outlook 2007 and the latest service pack of Outlook 2003"; said Paul Woodworth, president of TeamScope Software. "By adding bi-directional synchronization for Outlook personal folders, we have greatly extended the reach of TeamScope CRM and have provided an ideal solution for the mobile user. All of this, plus the automatic e-mail processing and other features already found in TeamScope CRM, makes TeamScope CRM the leader in providing a CRM product with True Outlook Integration."
About TeamScope Software, Inc.
TeamScope Software develops and markets CRM, business process automation and other collaboration software based on Outlook and Exchange Server technology from Microsoft Corp. (Nasdaq: MSFT). Unlike other solutions, TeamScope products require only the existing Outlook and Exchange infrastructure, utilizing the advanced data integration and communication capabilities of these strategic Microsoft platforms to provide unique solutions. TeamScope products are used across many different industries worldwide, in large and small enterprises, to accelerate business processes and dramatically enhance individual and group productivity. TeamScope solutions have benefited a wide range of companies including Royal Bank of Canada, Needham & Company, The Kelsey Group, Pollution Risk Services, Honeywell, and Sysco. For additional information about TeamScope and its line of software products, visit the company's website at http://www.teamscope.com/.
