The Outlook Expert

 

May 2009                                                                                                                                  Volume 3, Number 3

 

In This Issue

·     Free Tools We Use

·     Office 2007 Service Pack 2

·     Office 2003 Leaves Mainstream Support

Contact Us:

Sales and Support Line:

(818)876-0776

Free 30-day trial downloads:

TeamScope CRM for Outlook
Allows your team to manage contacts, communications, sales opportunities and schedules completely within Outlook.

TeamWork Workflow
Centrally manage your team's workflow using your existing Microsoft Outlook/Exchange environment.

DataLink for Outlook
Transfer and synchronize data between Microsoft Outlook and databases.

Updater for Outlook
Perform mass updates on your Outlook data without programming.

Free product downloads:

Contacts Scrubber for Outlook
Eliminate duplicate records from your
Outlook Contacts. 
FREE for Contact folders with 1000 items or less!

Linker for Windows
Create links between items in Outlook or Windows.  FREE!

Additional downloads:

TeamScope CRM Quick Start Guide

TeamScope CRM Multi-user Installation Guide

Reference Guide Help File

TeamScope CRM Case Studies

How a Major Financial Services Company Met Its CRM Needs for Over 3000 Users with TeamScope CRM

How The Kelsey Group replaced an expensive and hard-to-use CRM system with TeamScope CRM

How Needham & Co is supporting their Investment Banking business using TeamScope CRM

Pollution Risk Services: Integrated Contact Management for Microsoft Outlook

 TeamWork Case Study

Arista Tubes: Improving the product development process through Outlook-integrated workflow

TeamScope™ Partners

Free Tools We Use

Over the years TeamScope and its partners have used many free tools to increase our productivity and we thought you would enjoy hearing about them.  We are not getting any compensation for mentioning these products to you, they just happen to be the ones we like and actually use. Also, if there are any specific topics that you would like us to cover in The Outlook Expert, please send your ideas to Sales@TeamScope.com so we can include them in a future issue.

KnockOut
Sometimes it is hard to tell if Outlook has completely shutdown and is no longer in memory. This can then cause Outlook to complain the next time it starts up and cause a lot of frustration. With KnockOut you can easily monitor the state of Outlook by just looking at the KnockOut icon in your systray, plus KnockOut lets you kill Outlook when it goes into this mysterious state.

Express ClickYes
Do you get the annoying dialog telling you that another program is trying to access e-mail addresses?  If you want the OK button to always be pressed automatically, then install this tool. Note that this tool is free for Outlook versions prior to Outlook 2007, but you must purchase the Pro version for Outlook 2007.

LookOut
NOTE: This product is no longer supported by the vendor.
The best search tool for Outlook which did not make the transition to Office 2007, but still works great with earlier versions of Office.  If you really want to make LookOut work on Office 2007 and are running on an x86 platform, then you will want to read this: http://www.joelonsoftware.com/items/2007/12/24.html

Yugma (that’s Sanskrit for “confluence, meeting or state of togetherness”)
The free version of this product allows you to share your desktop with up to 20 other people at one time over the web.

Jing
A handy tool for creating quick screen capture videos.  Great for demonstrating a particular feature or having someone show you a problem when they cannot use a real-time tool like Yugma.

LogMeIn
There are several products offered by LogMeIn, but we frequently use the free remote desktop as well as the free Virtual Private Network tool, LogMeIn Hamachi. With LogMeIn you can access your desktop computer from anywhere without changing your firewall settings.

Synergy
Synergy lets you easily share a single mouse and keyboard between multiple computers with different operating systems, each with its own display, without special hardware. It's intended for users with multiple computers on their desk since each system uses its own monitor(s).

Free Conference Call
Not a software product, but when you need to set up a conference call for several people, the price cannot be beat!

Skype
Free computer-to-computer calls and video, plus instant messaging and it integrates with Yugma. Skype also offers an Outlook add-in which will allow you to automatically call your Outlook Contacts with the press of a button. Get a Dlink DPH-50U and you can use your current handset with Skype and your land line (I got mine for $10 after rebates!).

RingCentral
While not free, for what you get the price is pretty low!  RingCentral provides you with a virtual PBX (Private Branch eXchange) giving you a single toll-free line that supports multiple extensions, accepts faxes, dials all your phones and e-mails you voice messages as WAV files and faxes as PDFs. 

Linker
Many of you are already familiar with our own Linker tool for creating links to Outlook items and files in Office documents, but it is so popular that it needed to be mentioned again!

Scrubber
While not quite as free as Linker, our Contacts Scrubber for Outlook will remove duplicate Contacts from your Outlook folders for free if the folder contains less than 1000 Contacts.  For larger folders and to get some of the additional features, we charge the low price of $29.95.

CutePDF
Create professional quality PDF files from almost any printable document. CutePDF Writer installs itself as a "printer subsystem". This enables virtually any Windows applications (must be able to print) to create professional quality PDF documents.

YouSendIt
Need to securely give people access to files but can’t send them because the files are just too big? This tool allows you to post files up to 100MB in size for 7 days and allow up to 100 downloads for free.  Larger files and more downloads cost you a little more per month.

YouConvertIt
Convert any media file format (Documents, Images, Audio, Video & Archives) without buying or installing anything on your PC.  They are not affiliated with YouSendIt as far as I can tell.

DynDNS
Dynamic DNS Free (DDNS) allows you to create a hostname that points to your home or office IP address, providing an easy-to-remember URL for quick access. We also provide an update mechanism which makes the hostname work with your dynamic IP address.

CCleaner
CCleaner is a freeware system optimization, privacy and cleaning tool. It removes unused files from your system - allowing Windows to run faster and freeing up valuable hard disk space. It also cleans traces of your online activities such as your Internet history. Additionally it contains a fully featured registry cleaner.

AVG Anti-Virus Free Edition
Provides basic anti-virus and anti-spyware protection.

Auslogics Disk Defragmenter
Far better than the built-in defragmentation tool that comes with Windows.

Office 2007 Service Pack 2

The new Office 2007 Service Pack is now available for download from here:

The 2007 Microsoft Office Suite Service Pack 2 (SP2)

Note: If automatic updates are enabled this service pack will be downloaded over the next few weeks and you will not need to manually download and install this service pack.

Office 2003 Leaves Mainstream Support

 

As detailed here, Microsoft no longer provides Mainstream Support for Office 2003 products as of April 14, 2009, but will only provide Extended Support.  What this means is that instead of providing no-charge incident support, security update support and Hot Fixes, Microsoft will only provide security update support and paid incident support. As of this announcement, Extended Support will be provided until January 14, 2014.

 

Might be time to consider upgrading to Office 2007 since Office 2010 is coming out real soon!

 

Copyright (c) 2009 TeamScope Software, Inc. All Rights reserved.
TeamScope and TeamScope CRM are trademarks of TeamScope Software, Inc.

Outlook is a registered trademark of Microsoft Corporation.

All other brands are trademarks of their respective companies.

 

 

 

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TeamScope Software, Inc.
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Calabasas, CA  91302
818.876.0776 • 877.500.8326