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Outlook contact duplicate removal utilities: 5 key things to look for

There are several Outlook utilities available on the market today which help you to eliminate your duplicate Outlook contacts. When evaluating these applications, how do you know which one to choose? 

We've put together a list of some features which you should look for in making your decision. These are key capabilities which will make a difference in the usefulness of the tool for you.


1. The utility should let YOU define what is considered a duplicate contact.

When analyzing your Outlook contacts and deciding which ones are duplicates, contact de-dupe utilities look at certain fields of information to make decisions about whether two contacts are duplicates or not.

Some utilities evaluate a fixed set of fields and do not let you control which fields are used in making this decision. This provides little or no flexibility, and does not allow you to accomodate different scenarios that you may be faced with at different times.

Look for a utility that lets YOU choose what fields it should evaluate when it makes decisions about what is a duplicate. For example, you may have one set of contacts where you want to consider Last Name and First Name in deciding what is a duplicate. In another set of contacts, you might want to consider Last Name, First Name and Company Name. In still another scenario, you might want to consider e-mail address.

A good utility will present you with a list of field options, allowing you to choose the set of fields to include in its duplicate analysis.

Even better is a utility that lets you completely define the field set that is considered. Perhaps you have a custom "Customer Number" field that you want to evaluate to determine what is a duplicate. The most flexible and desirable de-dupe utilities will allow you to use even your own custom fields in deciding what is a duplicate contact.


2. The utility should have the ability to merge information at the
field, not the record, level.

In Outlook terms, a record is an Outlook contact.  A field is a piece of information within that contact; for example, Last Name, Job Title, or Business Telephone Number.

When faced with a set of duplicate contact records and making a choice as to which one to keep, some utilities will always keep all of the information - the fields - from that one contact, discarding all information (fields) from the other duplicates. This is an extremely limited capability. Rather, you want a utility that will selectively merge individual information fields from different duplicates.

Further, you want a utility that will display all of the fields from all of the duplicates to you, and allow you the option to select which fields you want to keep from which record. For example, you may want to keep the Company Name and Job Title from one duplicate, but keep the Home Telephone Numbr from another duplicate. Your utility should give you the ability to make these field-level choices, and to see the results on-screen.


3. The utility should be able to run automatically, so that you don't have to manually handle each set of duplicates.

When removing duplicates from a set of Outlook contacts, you may be faced with dozens or even hundreds of duplicate contact records. In such a case, you do not want to have to step through every duplicate and process each, one-by-one.

Rather, you want a tool that gives you the option of automatically processing the entire set of contacts. This capability can save you literally dozens of hours over time, especially when faced with large sets of duplicate contacts.


4. The utility should allow you to process contacts across multiple folders.

While the most common scenario is to analyze and remove duplicates from contacts within one Outook Contacts folder, you may encounter times when you want to de-dupe multiple folders.

For example, you may have your main Contacts folder, but may import some Contacts into another folder from an exteral source. The best contact duplicate elimination utilities will allow you to eliminate and merge contact records across both of these folders.


5. The utility should provide you with total safety by backing up your contacts before making changes to them.

Contact de-duplication utilities are working with your valuable contact information! As with all software processes that modify your data, it's critical to have a safety net in place.

So, be sure you select a tool that gives you the option of backing up your contact information before altering it. In this way, you can always revert back to the state of your data as it existed prior to running the de-duplication process.